Menace Casino Responsible Gambling

At Menace we are committed to safer gambling and to helping players keep play enjoyable and under control. We design our site and tools to protect player safety, reduce harm, and provide clear options for anyone who needs to limit or pause their activity. If you feel gambling is becoming an issue, we encourage you to use the available controls or reach out for help.

Player protection principles

We focus on prevention, transparency, and easy access to controls. We require age verification, promote responsible use of account tools, and provide clear information about deposit and time limits. Our goal is to make it straightforward to manage play and to intervene when behaviour suggests a problem.

Activity-control tools

Players can manage their account activity at any time. Controls are available in the account or responsible gambling area and include deposit limits, loss limits, wager limits, session reminders, temporary time-outs, and self-exclusion. Limits can be adjusted by the player or set permanently with the assistance of support.

Deposit limits

Set daily, weekly, or monthly deposit limits to control how much you add to your account. Limits take effect immediately and are visible in the account settings. You can reduce limits at any time; increasing certain limits may require a waiting period.

Loss limits

Set a cap on net losses over a chosen period to help manage risk. Loss limits apply across eligible casino activity and are enforced at account level. These limits are a practical way to control overall spending.

Time limits and breaks

Use session reminders to keep track of time spent playing. Temporary time-outs (short account pauses) are available for immediate breaks, while longer breaks can be arranged if you need more time away from gambling.

Self-exclusion

If you need to stop playing for an extended period, self-exclusion blocks logins and deposits for the selected timeframe. You can request self-exclusion through your account settings or by contacting our support team. Self-exclusion decisions are taken seriously and will be honoured promptly.

Signs of problematic behaviour

Watch for changes such as chasing losses, borrowing money to play, hiding play from others, difficulty stopping, or neglecting responsibilities. If you notice these signs in yourself or someone you care about, consider reducing limits, taking a break, or seeking support.

Tips for maintaining control

Set realistic limits, use session reminders, avoid gambling when stressed or impaired, separate entertainment money from essential funds, and review activity regularly. Treat promotions and bonuses as optional rather than a reason to increase play.

Professional help and support organisations

If you need assistance, contact your provincial or territorial problem gambling helpline or organisations such as Gamblers Anonymous. Examples include ConnexOntario (Ontario) and the BC Gambling HelpLine. For immediate guidance, reach out to local health services or a certified counselling provider. If you need help setting limits or self-excluding, contact our support team for assistance.